Terms and Conditions
1. General
These Terms and Conditions govern the use of the website mobdeal.eu and the sale of goods by:
NeoTronik SARL
Limited liability company
60 rue François 1er, 75008 Paris, France
SIRET: 944 697 002 00011
SIREN: 944697002
VAT number: FR17944697002
IBAN: FR76 1695 8000 0170 5691 9289 778
Email: support@mobdeal.eu
By placing an order or browsing our site, you agree to comply with and be bound by these terms.
2. Products and Availability
We offer a wide range of electronic products, including mobile phones, tablets, computers, accessories, home appliances, and more.
All products are subject to availability. In rare cases, if a product is out of stock after ordering, we will notify you and offer an alternative or refund.
3. Prices and Payment
All prices are listed in euros (€) and include applicable VAT.
We reserve the right to change prices at any time without prior notice.
Accepted payment methods include credit cards, PayPal, and other options available at checkout.
Payment must be completed before the order is processed.
4. Shipping and Delivery
We offer delivery across Europe (excluding Cyprus).
Shipping is free for orders over €500.
For smaller orders, the shipping cost is €9.99.
Estimated delivery time: 5–17 business days, depending on the destination.
All deliveries are handled by trusted logistics partners (DHL Delivery).
5. Right of Withdrawal (Returns)
You have the right to withdraw from the contract within 14 days of receiving your order without giving any reason.
To initiate a return:
Contact us at: info@mobdeal.eu
Return the product in its original condition and packaging
Return shipping costs are the responsibility of the buyer
Refunds will be issued using the same payment method within 14 days of receiving the returned goods.
6. Warranty and Complaints
Products are covered by the manufacturer’s warranty (where applicable).
If a product is faulty or arrives damaged, contact us immediately with photos and your order number. We will assist you with a replacement, repair, or refund in accordance with EU consumer protection laws.
7. Limitation of Liability
NeoTronik SARL is not liable for delays or non-performance caused by force majeure or circumstances beyond our control (e.g., strikes, customs delays, natural disasters).
We are not responsible for indirect or consequential losses.
8. Personal Data Protection
Your data is processed in accordance with our Privacy & Cookie Policy. We comply with the GDPR and do not sell or share personal data with third parties for marketing purposes.
9. Governing Law
These Terms and Conditions are governed by the laws of France and the applicable EU regulations.
Any disputes shall be resolved amicably or by the competent court in Paris, France.
10. Contact Information
If you have any questions about these terms, please contact us:
📧 Email: info@mobdeal.eu
📍 Address: 60 rue François 1er, 75008 Paris, France
These Terms and Conditions apply to all sales made via mobdeal.eu.
Updated: August 14, 2025