We take the protection of your personal data very seriously. The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR), as well as the applicable laws in Germany and France.
1. Data Collection and Use
We collect and process personal data only to the extent necessary for:
- order processing and delivery,
- payment transactions,
- customer service and communication,
- fulfilling legal obligations,
- marketing activities (only with your explicit consent).
2. Categories of Data
The following types of data may be collected:
- Identification data (name, surname, address, email, phone),
- Order and payment data,
- Communication history,
- Technical data (IP address, device, cookies – see Cookie Policy).
3. Data Recipients
Personal data may be shared only with:
- shipping providers,
- payment processors,
- IT and service providers acting on our behalf.
All partners are contractually bound to comply with GDPR.
4. Retention Period
We retain personal data only as long as necessary to fulfill the purposes mentioned or as required by law (e.g., tax and commercial law retention periods).
5. Your Rights
You have the following rights under GDPR:
- Right of access to your data,
- Right to rectification,
- Right to erasure ("right to be forgotten"),
- Right to restriction of processing,
- Right to object (especially against marketing use),
- Right to data portability,
- Right to lodge a complaint with a supervisory authority (CNIL in France, BfDI in Germany).
6. Data Security
We use technical and organizational measures (encryption, access control, secure servers) to protect your personal data.
7. Contact
For any data protection inquiries, please contact us:
📧 info@mobdeal.eu