Privacy & Cookie Policy

General Information

This Privacy & Cookie Policy explains how NeoTronik SARL, operating the website MOBDEAL.EU, collects, uses, stores, and protects personal data when you visit our website, create an account, place an order, or communicate with us.

We are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable European data protection laws.


Data Controller

The data controller responsible for processing your personal data is:

NeoTronik SARL

Registration Number: 94469700200011

VAT Number: FR17944697002

60 rue François 1er

75008 Paris

France

Email: info@mobdeal.eu


Personal Data We Collect

We may collect and process the following categories of personal data:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment-related information

  • IP address

  • Browser and device information

  • Website usage and analytics information

  • Customer service communications

Payment card information is not stored by MOBDEAL.EU and is processed securely by authorised payment service providers.


Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Customer consent where required by law


Why We Process Personal Data

Your personal data may be processed for the following purposes:

  • Processing and delivering orders

  • Providing customer support

  • Managing returns, refunds, and warranty claims

  • Sending order confirmations and delivery updates

  • Preventing fraud and unauthorised transactions

  • Improving website functionality and user experience

  • Complying with legal, accounting, and tax obligations

We do not sell personal data to third parties.


Data Recipients

Personal data may be shared with trusted third-party service providers where necessary, including:

  • Payment service providers

  • Banks and financial institutions

  • Shipping and logistics companies

  • Hosting and website service providers

  • Fraud prevention and security services

  • Professional advisers and authorities where legally required

All service providers are required to process personal data in accordance with applicable data protection laws.


Payment Processing

To process payments securely, necessary information may be transferred to authorised payment service providers and financial institutions.

Payment providers act as independent data controllers regarding payment transaction data and process information according to their own privacy policies.


Cookies Policy

MOBDEAL.EU uses cookies and similar technologies to:

  • Ensure website functionality

  • Remember user preferences

  • Improve browsing experience

  • Analyse website traffic and performance

  • Enhance website security

Where required by law, users are provided with cookie management options and may accept or reject non-essential cookies.

Cookie preferences may also be managed through browser settings.


Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfil contractual obligations

  • Comply with legal and accounting requirements

  • Resolve disputes

  • Enforce agreements and policies

After applicable retention periods expire, personal data is securely deleted or anonymised.


Your GDPR Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of personal data

  • Restrict processing

  • Object to processing

  • Withdraw consent where applicable

  • Request data portability

  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact:

Email: info@mobdeal.eu


Supervisory Authority

If you believe your data protection rights have been violated, you may file a complaint with the competent supervisory authority.

For France, the supervisory authority is:

Commission Nationale de l’Informatique et des Libertés (CNIL)

https://www.cnil.fr


Data Security

We implement appropriate technical and organisational measures designed to protect personal data against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

  • Fraudulent activity

While we strive to protect personal information, no method of transmission over the Internet can be guaranteed to be completely secure.


Contact Information

Email: info@mobdeal.eu

Administrative Office:

Rez-de-chaussée, 34 Rue de la Félicité

75017 Paris

France


Last Updated: June 2026

Thank you for trusting MOBDEAL.EU.